Privacy Policy
At Your Service” values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data.
1. Information We Collect
We collect the following information when you use our platform:
- Full name, email address, phone number
- Location and service preferences
- Payment details (for credit purchase)
- Communication history (for support and compliance)
2. How We Use Your Information
- To connect professionals with relevant service seekers
- To send communication and service updates
- To improve our platform and offerings
- To process payments and credit purchases
- For account verification and fraud prevention
3. Sharing of Information
- Customer contact details are shared only with professionals who have paid to access them.
- We do not sell or rent your personal data to third parties.
- Your data may be shared with law enforcement if legally required.
4. Data Security
- We use industry-standard encryption and security practices to protect your data.
- Access to personal data is limited to authorized personnel only.
5. Data Retention
- We retain your information for as long as your account is active or as needed to provide our services.
- You may request deletion of your data by contacting our support team.
6. Cookies and Tracking
- Our website may use cookies to enhance your user experience.
- You can modify your browser settings to control cookie use.
7. Your Rights
- Access your personal data
- Request corrections
- Request deletion of your account
- Withdraw consent at any time